Troubleshooting / Shrink wrapper

Shrink Wrapper Troubleshooting

The most common shrink wrapper problems on the plant floor, with the likely causes and the fix for each. Part of the OEE Lab troubleshooting directory.

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Problems on this page:

Poor or open seals

Hits OEE: Quality

Symptoms: Bags open, weak seals, product loose in the pack.

Seal temperature or dwell wrong
Tune seal temperature and dwell for the film.
Worn seal wire, PTFE or element
Replace the seal wire, PTFE tape and element.
Film tension or tracking off
Set film tension and correct tracking.

Prevention: Seal element maintenance, validated settings per film, tension control.

Film wrinkles or burn-through

Hits OEE: Quality

Symptoms: Wrinkled or scorched film, holes, poor shrink appearance.

Tunnel temperature or airflow wrong
Tune tunnel temperature, airflow and conveyor speed.
Wrong film or gauge
Match film type and gauge to the product.
Uneven heat distribution
Check tunnel heaters and baffles.

Prevention: Validated tunnel settings, correct film, heater checks.

Infeed or case-erection jam

Hits OEE: Availability

Symptoms: Product backs up, cases not erected or glued, frequent stops.

Infeed metering fault
Check flighting, timing and infeed sensors.
Blank pick or glue fault
Check the vacuum pick and hot-melt glue system.
Product or blank variation
Tighten the incoming spec; adjust handling.

Prevention: Timing checks, vacuum and glue maintenance, blank and product QA.

Pack end openings too large or torn

Hits OEE: Quality

Symptoms: End openings (bullseyes) too big, too small or torn at the end of the shrink.

Film cut length or overlap wrong for the pack
Set film length and overlap for the pack size.
Uneven tunnel airflow at the ends
Adjust the tunnel baffles and air settings.
Film type or gauge not suited
Check film choice with the supplier for this pack.

Prevention: Film length settings recorded per pack size.

Film not fully shrunk

Hits OEE: Quality

Symptoms: Loose film, packs that do not hold together, film flapping.

Tunnel temperature or dwell too low
Set temperature and conveyor speed within the film's shrink window.
Blocked airflow in the tunnel
Clean tunnel filters and ducts.
Line speed raised without tunnel changes
Recheck tunnel settings whenever line speed changes.

Prevention: Tunnel settings tied to line speed on the format sheet.

Tunnel conveyor problems

Hits OEE: Availability

Symptoms: Packs marked or stuck on the tunnel conveyor, belt wandering, rollers not turning.

Worn or damaged mesh belt
Repair or replace the tunnel belt.
Rollers seized from heat
Replace seized rollers and their bearings.
Film sticking to the belt
Check belt type and cooling at the tunnel exit.

Prevention: Tunnel conveyor inspection during planned maintenance.

Wrong count in the bundle

Hits OEE: Quality

Symptoms: Bundles with a missing or extra unit, mixed patterns.

Infeed lane control unstable
Check lane guides and the metering at the infeed.
Pusher or flight timing drift
Re-time the pushers or flights.
Products tipping in the group
Add support guides and soften accelerations.

Prevention: Count checks at start-up and after changeover.

Long stops at film reel changes

Hits OEE: Availability

Symptoms: Every reel change stops the wrapper for a long time; threading mistakes.

No prepared splice
Prepare the next reel and splice before the reel runs out.
Threading path unclear
Post a threading diagram at the unwind and write the method down.
Reel size or core not as agreed
Agree reel size and core with the film supplier.

Prevention: Reel changes treated like a changeover and practised.

Guidance only. Always follow lockout/tagout and your site's safe-work procedures, and verify against OEM manuals before acting.

Related equipment guides: stretch wrapper · slitter rewinder · packaging line · filling machine · sleeve labeller · tray former · tissue converting line

Stop the same fault coming back

Recurring shrink wrapper stops usually trace to a cause you cannot see by hand. The partner we recommend is Fabrico: it tracks OEE and downtime live from PLCs, IoT sensors or AI cameras; where cameras are fitted, the video of a stop sits next to its machine data so the cause can be reviewed; and a technician opens the work order from the stop in the same system. Data is hosted in the AWS EU region, and Fabrico and the company behind it hold ISO/IEC 27001, ISO/IEC 20000-1 and ISO 9001.

Book a Fabrico demo
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Related tools: full troubleshooting directory · OEE calculator · downtime cost · MTBF / MTTR · glossary

Methods that cut recurring stops: the six big losses · root cause analysis · preventive vs predictive maintenance · TPM · SMED & changeover

OEE essentials: OEE calculator · What is OEE · How to improve OEE · Six big losses · Availability · TEEP · Cost of downtime · OEE benchmark · Free OEE tracker · Free OEE software · How to track downtime · How to implement OEE · Light MES vs full MES